Delivery coverage
Fresh water, delivered where you need it
Kampala-first routes from Kansanga — plus Wakiso, Mukono, Entebbe, and national specials for bulk. Confirm your zone below.
Coverage map
Delivery zones
Interactive-style zone guide — confirm your pin when ordering for exact ETA and fees.
Kampala
primaryExpress delivery is paid for separately
1 hour or more
Wakiso
secondaryRoute-dependent. Express delivery is paid for separately
1 hour or more
Mukono
secondaryRoute-dependent. Express delivery is paid for separately
1 hour or more
Entebbe
secondaryExpress delivery is paid for separately
1 hour or more
Other areas
nationalMessage us to arrange delivery
On request
Hours: Mon–Sat 8:00–18:00 EAT
Express: Same-day on active Kampala routes when capacity allows.
Fees: Confirmed with your quote. Volume orders may qualify for free/reduced delivery.
*ETAs are guides — confirmed when you order.
Check availability
Is my area covered?
Enter your location — we open WhatsApp so our team can confirm delivery and timing.
How delivery works
- 01
Place your request
WhatsApp or call with product, quantity, delivery area, and preferred time — or use the form below.
- 02
Get a clear quote
We confirm stock, any delivery fee, total, and expected arrival window before dispatch.
- 03
We deliver to you
Pay on delivery, MTN MoMo / Airtel Merchant to a confirmed number, or invoice for approved accounts.
Request a delivery
Tell us who is ordering and what you need — we will confirm on WhatsApp.
20L bottles
20L bottle and refill
A new 20L bottle is UGX 25,000. You keep the bottle and refill it. No part of that price is refundable. A refill is UGX 7,000 when you exchange an empty bottle. A lost or badly damaged bottle is replaced at UGX 25,000.
- 01
First order
Pay UGX 25,000 for a new sealed 20L bottle. You keep the bottle and refill it.
- 02
Refill exchange
Each refill is UGX 7,000. Return the empty bottle when we deliver the next full one.
- 03
Washed and checked
Returned bottles are washed by machine. A person then checks each bottle before it is refilled.
- 04
Lost or damaged
If a bottle is lost or not returnable in usable condition, a new bottle at UGX 25,000 may apply.
Refill price
UGX 7,000 per 20L refill when exchanging a usable empty bottle.
New bottle
UGX 25,000 per new 20L bottle — first order or replacement. You keep the bottle and refill it. The price is not refundable.
Exchange
Standard service is empty-for-full exchange on delivery routes.
Lost bottle
If a bottle is lost, you may need a new bottle at the new-bottle price before continuing refills.
Damaged bottle
Cracked, contaminated, or unusable bottles may not be accepted for exchange — a new bottle charge may apply.
Cleaning
Returned bottles are washed by machine. A person checks each bottle before it is refilled.
20L bottle questions
How much is a 20L refill?
UGX 7,000 per bottle when you exchange an empty jug for a full one.
How much is a new 20L bottle?
UGX 25,000 for a new bottle, first order or replacement. You keep the bottle and refill it. The price is not refundable.
Do I pay 25,000 every time?
No. After the first (or replacement) jug, ongoing refills are UGX 7,000 with empty-for-full exchange.
What if I move or stop service?
Return bottles in acceptable condition where possible, and settle any open jug balance with sales.
Delivery FAQs
Where do you deliver?
Primary coverage includes Kampala, with regular service into Wakiso, Mukono, and Entebbe corridors. National / special deliveries available on request for bulk orders.
How do I pay for delivery?
You can pay cash on delivery, send MTN Mobile Money or Airtel Merchant and only to a number we confirm on our official line, or pay on invoice if you are an approved business customer. We never ask you to pay a random personal number without confirmation.
Is delivery free?
Delivery fees depend on area, quantity, and route. Larger orders may qualify for free or reduced delivery — confirm when you request a quote.
Do you offer express delivery?
Same-day delivery may be available on active Kampala routes when stock and capacity allow. Say “express” or “today” when you order.
How much is a 20L refill?
UGX 7,000 per bottle when you exchange an empty jug for a full one.
How much is a new 20L bottle?
UGX 25,000 for a new bottle, first order or replacement. You keep the bottle and refill it. The price is not refundable.
Do I pay 25,000 every time?
No. After the first (or replacement) jug, ongoing refills are UGX 7,000 with empty-for-full exchange.
What if I move or stop service?
Return bottles in acceptable condition where possible, and settle any open jug balance with sales.
Need water delivered?
Share product, quantity, and area — we confirm quote and timing.